Information we collect
We may collect the following types of personal information when you use our Website:
- Contact information, such as your name, email address, postal address, and phone number.
- Payment information, such as your credit card number and billing address.
- Booking information, such as the date and time of your appointment, the service you requested, and the name of the salon professional you booked with.
- Usage data, such as your IP address, browser type, and operating system.
- Other information you provide to us, such as your preferences, feedback, and survey responses.
We may also collect non-personal information, such as aggregate data and demographic information, to help us improve our services and the Website.
How we use your information
We use your personal information for the following purposes:
- To provide our services, such as processing your bookings and payments, and sending you appointment reminders and confirmations.
- To improve our services, such as analyzing usage data and feedback to identify trends and areas for improvement.
- To communicate with you, such as responding to your inquiries and providing customer support.
- To market our services to you, such as sending promotional emails and special offers.
- To comply with legal obligations, such as responding to court orders and subpoenas, and preventing fraud and other illegal activities.
How we protect your information
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, no security measures are foolproof, and we cannot guarantee the absolute security of your information.
Sharing of information
We may share your personal information with the following categories of third parties:
- Salon professionals: We may share your booking information with the salon professional you booked with.
- Service providers: We may share your information with third-party service providers who help us provide our services, such as payment processors, email service providers, and analytics providers.
- Business partners: We may share your information with business partners who offer complementary services, such as beauty products and accessories.
- Legal authorities: We may share your information with law enforcement authorities or other government agencies if required by law or if we believe in good faith that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.